Privacy Policy

At Advance Digitizing, we respect your privacy and protect the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for our services.

Information We Collect

We may collect the following information when you contact us or request a quote:

  • Full name
  • Email address
  • Phone number
  • Service type
  • Design size
  • Quantity
  • Uploaded design files
  • Project details

We only collect the information needed to understand your project and provide our services.

How We Use Your Information

We use your information to:

  • Reply to your questions
  • Provide quotes
  • Process your project request
  • Deliver embroidery digitizing, vector art, or patch services
  • Communicate about your order
  • Improve our website and services

We do not sell, rent, or trade your personal information.

Uploaded Files and Designs

Any logo, artwork, image, or design file you send us is used only for your project. We do not claim ownership of your files or designs.

We may keep project files for record, revision, or future support purposes. If you want your files removed from our records, you can contact us.

Cookies

Our website may use cookies to improve user experience, track website performance, and understand how visitors use our website.

You can disable cookies in your browser settings if you do not want them.

Third-Party Services

We may use trusted third-party tools for website hosting, analytics, contact forms, email communication, or security.

These services may collect limited technical information such as IP address, browser type, and website activity.

Data Protection

We take reasonable steps to protect your personal information and uploaded files. However, no online system is 100% secure, so we cannot guarantee complete security.

Contact Forms

When you submit a contact or quote form, your details are sent to us so we can respond to your request. Please do not upload sensitive personal documents unless required for the project.

Your Rights

You can contact us anytime to:

  • Request access to your information
  • Correct your information
  • Ask us to delete your information
  • Ask questions about your privacy

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: agency@advancedigitizing.com

Updates to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page.